About

FAQ

• Where is the store based?

  Elk Rapids, MI

• Why are some of your mock up photos a little too good?

  Easy! I use Printful to help me fulfill apparel and decor orders! Printful is my go to for everything, and a great partner to my boutique. Phenomenal business, they process and ship out your order in great time!

  All jewelry is made by me, so that is what I personally ship out.

• Do you accept orders placed outside of the US?

  Yes! Just allow an extra week or two for shipping, and a bit longer for customs.

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service.

  For international orders, around 14 to 21 days (including customs).

  Orders will be shipped 1 - 2 business days after the order is put in.

• Privacy Policy

  What Personal Data Do We Collect From You?

  We collect Personal Data about you when you provide it directly to us, when third parties such as our partners provide us with Personal Data about you, or when Personal Data about you is automatically collected in connection with your use of our website or services.

  Information we collect directly from you: We receive Personal Data directly from you when you provide it to us through usage of Storenvy's website or services, including, but not limited to:

  - Your name
  - Email address
  - Mailing address
  - Telephone number
  - Username
  - Company name

  Information we receive from third party sources: 

  Some third parties provide us with Personal Data about you, such as account information (e.g. ShippingEasy account information) or if you use a third party service to login to Storenvy (e.g. Facebook Connect). If you share content from our Services through a third party social media service, the third party service will send us information about you, such as information from your public profile, if the third party service and your account settings allow such sharing. The information we receive will depend on the policies and your account settings with the third party service.

  Information we automatically collect when you use Storenvy: Some Personal Data is automatically collected when you use Storenvy, such as the following:

  - IP address
  - Device identifiers
  - Log data (i.e. hardware and software information)
  - Web browser information
  - Cookies
  - When you last logged into our website

  How Do We Use Your Personal Data? 

  We process Personal Data to operate, improve, understand and personalize our Services. As an example, we use Personal Data to:

  - Personalize Storenvy content based on your preferences
  - Communicate with you about our Services
  - Contact you about Storenvy updates or offers
  - Protect against or deter fraudulent, illegal or harmful actions
  - Respond to user inquiries
  - Provide support and assistance with Storenvy
  - Comply with our legal or contractual obligations
  - Enforce our Terms of Service or resolve disputes

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.